Privacy policy

General collection of data

When you visit our website or retrieve a file, data about this process will be saved in a log file on our web server. The following specific data may be stored:

  • IP address (if possible, this is stored in an anonymous form)
  • Domain name of the website that referred you to our website
  • Name of the files retrieved
  • Date and time of the retrieval
  • Name of your internet service provider
  • If applicable, the operating system and browser version used on your end device

We store IP addresses for a period of five days, if at all, in order to ensure that our system remains stable and secure. We reserve the right to evaluate anonymous data sets for statistical purpose.

Responsible authority

The following entity is responsible for processing your personal information in accordance with the law:
Telonic GmbH
Albin-Köbis-Straße 2
51147 Cologne

Personal data and purpose of use

Personal data are such data which can be traced back to a natural person. Examples of this include: name, title, postal address, telephone number, e-mail address etc.. These data are collected with regards to conclusion of the contract. By providing your signature, you voluntarily consent to the processing of these data for the purposes of fulfilling the contract. Such personal data (basic data) shall be collected solely for the purpose of conducting a contractual relationship.

Traffic data shall be collected for technical reasons in order that the services requested can be performed and billed.
The affected person shall be obliged to provide the necessary personal data insofar as the law dictates it since otherwise the contractual relationship with the responsible authority cannot be executed.

Duration of storage of personal data

Personal data shall only be stored for as long as required according to the purpose stated or for as long as such is prescribed by legal limitations on safeguarding. Upon termination of the safeguarding limit, the corresponding data shall be routinely deleted, insofar as such are no longer required for fulfilment or initiation of the contract, or insofar as other legal stipulations dictate such.

Legal basis for processing

Personal data shall be processed pursuant to the provisions of the EU GDPR, the BDSG [German Data Protection Act], the TKG [German Telecommunications Act], and the Telemediengesetz [German Telemedia Act], amongst others. In doing so, we shall refer to the written consent of the affected person as well as the fulfilment of a contractual relationship. Insofar as the processing of personal data is based on Art. 6 I lit. f GDPR, it is our authorised interest to carry out our business activity in the interests of the well-being of our employees and our company.

Transfer of personal data

We forward this information solely in the course of fulfilment of the contract as necessary.  In principle, we do not transfer your personal data to address handlers etc. Transfers of personal data to state authorities or institutions shall only be performed within the scope of compulsory legal stipulations.

Existence of automated decision-making

Our company does not rely on any automated decision-making processes or any profiling based on your personal data.


Our website uses cookies. A cookie is a text file that is created when you visit a website and is temporarily stored on your system. If you call up one of our website servers again, your browser will send the cookie previously received back to the server. The server is able to evaluate the information received as a result of this process. Cookies can be used, for example, to manage the display of adverts or to make it easier to navigate a website. We also require cookies to make our website functional (the legal basis for this is Article 6, Paragraph 1 lit (f) of the General Data Protection Regulation (GDPR), i.e. to protect the legitimate interests pursued by the operator of this website. We only use cookies in accordance with Article 5, Paragraph 1 lit (a) GDPR, i.e. in line with the principles of “lawfulness, fairness and transparency”). You can prevent the use of cookies by adjusting the local settings in your internet browser (e.g. Internet Explorer, Mozilla Firefox, Opera or Safari).

Right of access, right to rectification, blocking and erasure, and right to object

Upon receipt of a written request, we will inform you about the personal data we have stored about you. You may also request this data to be rectified, blocked or erased or you may object to the processing of this data. Please send such requests to the address found in the legal notice on our website.

Right of withdrawal

You are entitled at any time to object to the collection, processing and use of your data and/or to withdraw your consent to the collection, processing and disclosure of your personal data with effect for the future. To do so, please contact us using the address provided in the legal notice on our website.


Right to lodge a complaint with a supervisory authority

Without prejudice to any other administrative or judicial remedy, every data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the member state of their habitual residence, place of work or place of the alleged infringement if the data subject considers that the processing of personal data relating to them infringes the laws in force at that time.

Right to data portability

You are entitled to receive in a structured, commonly used and machine-readable format the personal data concerning you that you have provided to us.

Links to other websites

From time to time, our website/app may include links to third-party websites or to other websites that we operate. Please note that these websites have their own privacy policies and that we are not responsible and cannot be held liable for these policies. Please review these privacy policies before disclosing personal data on these websites.

SSL encryption

This website uses SSL encryption (Secure Sockets Layer) when transferring data from your browser to our server and to servers that provide files that are included on our website.
The use of SSL means that data is transferred in an encrypted form. The data cannot be changed and the sender can be identified.
SSL encryption is in use whenever the address of the website you are visiting is preceded by “https” in your browser bar.

Links to third-party websites

This website provides links to third-party websites. Data will only be transferred to the destination of the link once you have clicked on the link. This is required from a technical point of view. In particular, the data transferred includes your IP address, the date on and time at which you clicked on the link, the page you were visiting when you clicked on the link and information regarding your internet browser. If you do not wish for this data to be transferred to the destination of the link, please refrain from clicking on the link.

Google Analytics

Our website uses the Google Analytics analysis service. This web analytics service is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter abbreviated as “Google”).
This analytics tool works on the basis of cookies. A cookie is a text file that is sent when you visit a web page and is temporarily stored on your hard drive so that your use of the website can be analyzed. The information stored by the cookie will generally be transmitted to a Google server in the USA and stored there. If this website uses IP anonymization, before transmitting your IP address to the USA, Google will abbreviate it within a member state of the European Union or another state that is a contracting party to the Agreement on the European Economic Area. Google will use the information transferred to compile a report for us on the use of our website. We have concluded an order processing contract with Google. The IP address transmitted during the Google Analytics process will not be linked in any way to other data collected by Google. You can prevent cookies from being used by changing the local settings in your internet browser (e.g. Safari, Internet Explorer, Opera, Firefox), i.e. the program you use to open and display web pages on your computer. You can also prevent your data from being captured and processed by the Google cookie by downloading and installing the browser plug-in available at the following link provided by Google:
You can stop Google Analytics from capturing your data by clicking on the mentioned link. This creates an opt-out cookie that prevents your data from being collected when you visit this website in the future: Verbiete Google Analytics, mich zu verfolgen.
More information on the terms and conditions of use and the data protection policies of Google and Google Analytics can be found at and Please note that Google Analytics is used with the “anonymizeIP” extension in order to ensure that IP addresses are collected anonymously.

Security notice

We use appropriate technical and organizational measures to protect our website and other IT systems from loss, destruction, unauthorized access, unauthorized changes and the unauthorized distribution of your data. However, despite all the precautions we take, it is not possible in practice to provide complete protection against all risks in every case. Since we are unable to guarantee the complete security of all email communications, we recommend that you send confidential information to us by post.

Changes to this privacy policy

We reserve the right to amend this privacy policy following changes to the law, this website or the type of data collected. This only applies to statements concerning the processing of data. If consent from the user is required or parts of the privacy policy include a provision on the contractual relationship with users, the privacy policy will only be amended with the user’s consent.
Please consult this privacy policy whenever necessary, especially when sharing personal data with us.

Contact details of our data protection officer:

Detlef Kreder (TMD Consult Detlef Kreder)
Phone: +49 2203 9648 333



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