With the successful certification of our information security management system according to ISO/IEC 27001, Telonic meets the highest level of security currently available to network operators for monitoring their IT infrastructure.
Our LifeLine service provides network operators with 24×7 comprehensive support and proactive 24/7 monitoring for disruptions or threats in their own network. If problems arise, we can, if desired, also investigate previously unknown faults in addition to working with local providers as part of our LifeLine service. If necessary, these can be simulated and analysed under laboratory conditions.
The ISO/IEC 27001 standard “Information Technology – Security Techniques – Information Security Management Systems – Requirements” specifies the requirements for setting up, implementing, maintaining and continuously improving a documented information security management system for business processes in companies. Therefore, Telonic has decided to have our ISMS certified, which also provides the basis for the LifeLine service (operation of IT network infrastructures as a service 24 × 7).
“In this way, our customers can benefit from the many advantages of secure and certified remote IT operation,” says Andreas Schlechter.
TÜV SÜD Management Service GmbH carried out the Telonic certification and the necessary audits. During the entire certification process, Telonic received comprehensive support and professional advice from TMD Consult (Mönchengladbach).
For the operators of IT infrastructures, outsourcing monitoring primarily means security.
Many of our customers come from critical areas such as manufacturing, financial services, government, healthcare and retail. This results in industry-specific high demands on information and data security, but also on the fast and high availability of networks.
The same strict requirements apply to Telonic’s own SNOC (Security Network Operations Center) being the center for the customer networks that it supports in Germany, Europe and worldwide.
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A network with reliability, performance and proactive monitoring for your business success.
With the best products and technologies of our partners and the knowledge and experience of nearly 40 years of system house history, we meet the requirements of your network.
© Telonic GmbH 2019